AI Tarot & Card Reading
Running into trouble or have a question? We're here to help — we usually reply within one business day.
Your subscription is tied to the store account you bought it with — your Google Account on Android or your Apple ID on iPhone — not to a Zerva account. Make sure you're signed in with that same account, then open the “Go Premium” screen in the app and tap Restore at the bottom. Your Premium will come right back.
Subscriptions don't transfer between Google Play and the App Store. If you bought on one platform and switched to the other, you'll need to subscribe again on the new one — email us and we'll help sort it out.
Subscriptions are managed by the store you purchased from, not by us.
Cancellation takes effect at the end of the current period; your Premium stays active until then. Deleting the app does not cancel a subscription.
Refunds are handled by the store you purchased from, under that store's refund policy — Google Play or Apple. We can't issue store refunds directly, but email us if something went wrong and we'll help.
Zerva's readings are written by AI, not by a human reader, and the reader personas are fictional characters. They are for entertainment, inspiration and self‑reflection only — not a substitute for professional medical, legal, financial, or psychological advice, and not a prediction of fact.
Tell us and we'll review it. Tap the flag icon at the top of a reading, or press and hold any message in a reader chat, then pick a reason and send. Reports go straight to us and help us tighten the app's safety filters. You can also email us.
Zerva uses anonymous sign‑in and never asks for your email, password, or phone number. You can request deletion of your data anytime by emailing us. See our Privacy Policy for details.
Our Terms of Use and Privacy Policy apply to your use of Zerva.